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Managing Attorney - Intake

Parker Waichman LLP

Port Washington, New York 11050
Job Type:
Law Firm Associate
Job Status:
Full Time
  • Product Liability
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  • Class Action
Parker Waichman LLP
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Job Details

We are a large, well known national personal injury/mass torts litigation law firm seeking a highly motivated and hard-working individual to fill the position of Managing Attorney of the firm’s Intake Department. This position involves managing, training and overseeing our dedicated team of intake specialists.  We receive new case inquiries from the New York metropolitan area as well as nationally. The ideal candidate will have experience working with clients directly, a commitment to providing exceptional client service and an eye for detail. This position is an excellent opportunity for a highly driven and enthusiastic attorney who shares our vision, passion, and dedication to serving our clients quickly, efficiently and professionally. The successful candidate will be expected to suggest improvements to all processes and technology.  We offer a great work environment and team approach with opportunity for unlimited professional and financial growth.

The candidate will have direct phone and in person contact with prospective clients whose injures meet a certain threshold. The candidate will also have direct contact with attorneys referring matters to our firm as well as attorneys from other firms that we refer matters to.

The candidate must extremely personable, empathetic and organized. The candidate must be experienced in personal injury and/or mass tort litigation.

The candidate should also be comfortable with a high level of technology and have the vision of how to improve the technology being used to enhance the processes of the firm. 

Other Responsibilities:

  • Establish and administer client assessments, goals and metrics to drive client satisfaction, retention and client referrals
  • Excellent customer service, communication and organizational skills
  • Ensure details regarding dates, facts, identity of the product in issue and injuries/damages to determine viability of potential cases are obtained during initial calls
  • Confirm all information is entered into case management system, including actions to be taken with respect to accepting or rejecting cases
  • Ensure intake specialists are properly trained so potential cases from out of the area are retained electronically
  • Meet with new clients who come to the office to complete intake process
  • Supervise investigators who are meeting with our clients
  • Coordinate with firm’s COO concerning local and national TV and Internet advertising campaigns
  • Possess strong computer (case management applications, Excel/Word/PowerPoint) and Internet skills
  • Ability to prioritize workload and multitask in a fast-paced environment

We offer a very competitive compensation plan included exceptional medical coverage, including family coverage, which currently is 98% paid by the firm, disability coverage, paid vacation and 401k with employer match.

Please provide your CV and any additional information you would like to share about yourself in a cover letter





Required license or certification:

  • Licensed Attorney – Jurisdiction is open

Other Preferred (Not Required) Experiences

  • New York No Fault law and auto injury experience
  • Familiarity with sales techniques
  • Prior Personal Injury/Mass Tort marketing
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